Payment Policy

Payment terms are determined based on the project scope, production requirements, timeline and overall project complexity.

Depending on the project, payment may follow one of the structures below:

Option 1: 50% upfront deposit, 30% Stage 2 deposit and 20% final payment.

Option 2: 60% upfront deposit and 40% final payment.

Option 3: 70% upfront deposit and 30% final payment.

The applicable payment schedule, payment milestones and delivery terms will be clearly stated in the quotation or project proposal before work begins.

The upfront deposit is required to confirm the project and reserve the production date.

A project is only confirmed after the required first payment or deposit has been received.

Dates, crew, production schedule, editing schedule, design schedule and delivery timeline will only be reserved after payment confirmation.

Work, production bookings and project scheduling will only begin once the required first payment has been received.

The Stage 2 deposit, where applicable, must be paid before the next production stage, editing stage, design stage or project continuation.

Final payment must be completed before final files, high-resolution assets, editable files, source files or full usage rights are released.

Third-party costs are not automatically included unless clearly stated in the quotation.

Any third-party cost that needs to be booked before production may require advance payment from the client before booking is made.

Once third-party bookings are confirmed, these costs may not be refundable.